Integrations · Bidirectional sync
Your ERP, store and marketplace, finally in step.
Sell on your own store and on eMAG, Favi or Amazon, run stock and invoicing in your ERP, ship with FAN Courier or Sameday, and let all of it update itself. We build the two-way bridge so an order placed anywhere becomes a fulfilled, invoiced, stock-adjusted order everywhere.
What flows, and which way
Eight kinds of data, kept honest.
For each one you choose the direction and the rules. A typical setup looks like this.
- Into ERP
Orders
Every store and marketplace order arrives in the ERP with lines, taxes, shipping and customer, ready to pick and invoice.
- Out to channels
Stock
One available quantity per product, pushed to every channel within seconds of a change, so you stop overselling.
- Out to channels
Prices & promos
List prices, discounts and campaign prices set in the ERP appear on every channel, with per-channel overrides where you need them.
- Both ways
Products
Create or update a product once: name, attributes, images, categories and barcodes sync to each channel in the format it expects.
- Into ERP
Invoices & e-Factura
Invoices are raised automatically in your ERP or in SmartBill or Oblio, sent to ANAF e-Factura, and linked back to the order.
- Both ways
Customers
Customer records and order history are matched and deduplicated, so one person is one customer across every system.
- Out to channels
Receivables
Outstanding balances and due dates from the ERP surface where sales and support can see them, so debts are chased on time.
- Both ways
Notifications
Status changes fire the right message: order confirmed, invoice issued, parcel shipped, payment overdue, by email, SMS or webhook.
A single order, end to end
What happens when an eMAG order lands.
- 01
A customer buys on eMAG. The order reaches your ERP in seconds, stock is reserved, and the same item is decremented on your own store and every other channel.
- 02
Your ERP, or SmartBill or Oblio, raises the invoice, sends it to ANAF e-Factura, and attaches the confirmation to the order.
- 03
An AWB is generated with FAN Courier, Cargus, Sameday or DPD, and the tracking number flows back to eMAG and to the customer.
- 04
The customer gets a branded confirmation and shipping notice. Your dashboards and receivables update. Nobody re-typed a thing.
Built to be trusted
No double orders. No silent drops.
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Idempotent by design
Every message carries a key, so a retry after a timeout completes the order instead of creating a second one.
-
Retries and a safety net
Transient failures retry with backoff; anything still failing is parked in a dead-letter queue for a human, never lost.
-
Conflict rules you set
When two systems edit the same field, the winner is decided by rules you agreed, not by whoever wrote last.
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A full audit trail
Every sync is logged with a before and after, so you can answer what changed and when for any order.
About the integration
Can you connect more than one store and more than one marketplace?
Yes. A common setup is one ERP behind several stores and several marketplaces at once, for example your own WooCommerce plus eMAG and Favi. Stock is shared from a single pool, and each channel keeps its own pricing and product rules.
Which marketplaces and couriers do you support?
On the marketplace side, eMAG, Favi, Amazon, eBay and others with an API. On shipping, the Romanian couriers eMAG itself uses, FAN Courier, Cargus, Sameday and DPD, plus GLS and others. AWBs and tracking flow automatically.
Will it handle VAT, currencies and units correctly?
Yes. We map tax rates, currencies and units of measure between systems during setup and test them against real orders, so totals on the marketplace, the invoice and the ERP always agree.
Can we keep our current ERP and store?
Almost always. The point of an integration is to keep what works and make it talk. We only suggest replacing a system when it genuinely cannot be connected or is holding the rest of your stack back.
How long does it take to go live?
A focused two-channel integration is usually weeks, not months. We start with the highest-value flow, orders and stock, get it solid, then add prices, invoices and notifications. You see value before the whole thing is finished.
Ready to stop re-keying orders?
Tell us your ERP, your stores and the marketplaces you sell on. We will map the two-way sync and the order of work.